Q: Can I connect more than one computer to the Webwave Service?

A: Yes. You will need to purchase a router to connect more than one computer. A router can be purchased for about 50 dollars.

Q: What are the minimum requirements to connect to the webwave service?

A: You will need a computer with a network card, and clear line of site to one of our towers. A simple site survey will be performed within 2 business days to determine if you are eligible for Webwave Service.

Q: What is expected of me on installation day?

A: Someone will need to be present during the install. Installation takes approximately 1.5 hours. Payment for installation is expected once it is complete along with a pro-rated amount from the time of installation to the end of the month.

Q: Why choose Webwave over Qwest or Comcast?

A: Webwave is faster than DSL in most instances. We also care about our customers, and will do anything in our power to keep our customers happy. Our 24 hour response times are better than any DSL or cable company in our market

Q: Does your service require an active phone line?

A: No phone line is needed to connect. Only good line of site to one of our towers.

Q: How large is the antenna that WebWave will put on my roof?

A: If your home or business is less than 6 miles away, we will typically use a lower gain antenna that is 3 inches by 9 inches. If more gain is necessary, we will then use a larger antenna that is 15 inches by 12 inches. Both antennas are very asthetically pleasing, and are still much smaller than a satellite dish.